Dolphin Cove

Excellent
Very Good
Average
Below Average
Poor

***When you arrived for check in, were you greeted right away? Did
you feel comfortable asking questions? Were we available to assist
you when needed? Did we offer the photo shoots to you as an option?

Excellent
Very Good
Average
Below Average
Poor

***Please rate the overall quality of the educational briefing. How
well could you hear? Were we informative? Was it interesting? Were
the answers given clear and understandable? Was your briefer helpful
and friendly during the time you spent with he/she?

Excellent
Very Good
Average
Below Average
Poor

***Did your Animal Handler take the time to get to know your name?
Was she/he attentive, helpful, upbeat and patient during your
encounter? We we courteous and professional?

Excellent
Very Good
Average
Below Average
Poor

***Was our animal care staff available to you after your encounter?

Excellent
Very Good
Average
Below Average
Poor

***Did we meet your overall expectations?

Much Better
Better
As Expected
Below Expectations
Poor

***Have you swam with dolphins before us? If so, where?

***If you swam at another facility, how would you rate our program compared to theirs?

Much Better
Better
Same
Not as Good
Terrible

***Would you come back again and recommend us to others?

Definitely
Probably
Maybe
Doubtful
No

***Were you offered a photo shoot package when you checked in?

Yes
No

***Did a photographer introduce him/herself and make you aware of what they were doing during your swim?

Yes
No

***Did your photographer offer to show you the photographs of your swim?

Yes
No

***Please rate the overall quality of your photos.

Excellent
Very Good
Average
Below Average
Poor

***Did your photographer make you aware of all photo possibilities (Photo CD, Mugs, Mousepads, Prints)?

Yes
No

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your overall experience at Dolphin Cove:

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